SWAG is a very active
social group catering for an increasingly large and diverse membership. It is
perhaps inevitable in this situation that disagreements and misunderstandings
will occasionally arise, although thankfully this does not happen often and
generally it is the fact that the members work well together which makes the
group and all its activities as successful as they are.
We hope that the Complaints Procedure shown below will prove to be unnecessary
but it has been drawn up to provide all members of the group with the
reassurance that, in the event of a dispute resulting from a group activity, the
group will work together to do its best to resolve that dispute.